Receipts
As a registered Canadian charity, The War Amps is qualified to issue receipts for income tax purposes to those who donate to our programs and services. Please note, our receipts are not invoices and you are not obligated to send in another donation.
The Canada Customs and Revenue Agency has very strict regulations for receipts. The War Amps must follow them closely in order to maintain our charitable status. For more information on these guidelines, please read their Interpretation Bulletin IT-110R3.
When will I receive my receipt?
The War Amps issues receipts by February following the year during which the donation was made. If you wish to receive your receipt sooner, please contact our Customer Service Department by calling 1 800 250-3030 or e-mail customerservice@waramps.ca. If you are currently preparing a donation and wish to receive your receipt immediately, please make your request at the time of the donation.
Donations received in December may be receipted separately from donations made earlier in the year. Please allow an additional 2 weeks for this receipt to arrive.
You may use charitable income tax receipts within 5 years.
How can I get an error on my receipt corrected?
We apologize for any mistake we have made. To obtain an amended receipt, please contact our Customer Service Department by calling 1 800 250-3030 or e-mail customerservice@waramps.ca. A replacement will be issued which will include a statement cancelling the erroneous receipt.
I misplaced my receipt. Can I receive another one?
Please contact our Customer Service Department by calling 1 800 250-3030 or e-mail customerservice@waramps.ca. We will gladly send you a replacement receipt. The new receipt will include a statement cancelling the original one that was lost or misplaced.
Can you make changes to my receipt?
Changes can be made to a receipt with the exception of the year appearing on the receipt. Charities must date receipts for the same year during which the donation was received. Receipts from The War Amps are mailed by February following the year during which the donation was made. Any gifts received in January or February may not be added to the previous year's donations. It is imperative that we adhere to these guidelines so that our charitable registration is not revoked. For more information, please read the Canada Customs and Revenue Agency's Interpretation Bulletin IT-110R3.
If you require a name or address change on your receipt, simply contact our Customer Service Department by calling 1 800 250-3030 or e-mail customerservice@waramps.ca to make your request. In some instances, you may be required to return the receipt to us for a replacement.
I want to donate something other than cash. Can I get a receipt?
Certain donations, other than cash, can be considered gifts in kind. It is possible to issue a receipt for these gifts as long as the amount recorded is the fair market value of the item as of the date of the donation and as determined by a written valuation by someone knowledgeable in the field. For more information on what constitutes a gift in kind, please read theCanada Custom and Revenue Agency's Interpretation Bulletin IT-297R2.
I directed my United Way donation to go to The War Amps. Will you send me a receipt?
We are grateful that you have chosen The War Amps to be the recipient of your donation. Rest assured that your donation will go towards helping Canadian amputees. Your receipt, though, will be issued by the United Way. The United Way will forward your donation to us, keeping your name and address confidential. Please contact us online or call 1 800 250-3030 if you wish to be added to our mailing list.
Does The War Amps issue a receipt for any donation amount?
Yes. A receipt is issued for all donation amounts.